Businesses that buy Comcast's (Nasdaq: CMCSA) cloud-based VoiceEdge product will be able to make "HD-quality" video calls from their home computers, the company said Thursday.
Comcast Business said its Softphone app will allow employees to make video calls using both built-in and external cameras. Comcast already offers the small and mid-sized businesses it is targeting with VoiceEdge a video calling product for landlines which uses technology from Polycom. It uses Bria client software for the softphone product, spokesman Joel Shadle said.
Comcast also offers VoiceEdge apps for the iPhone and Android phones that allow employees to manage their business voice mail and display their VoiceEdge caller ID numbers from their mobile phone. Customers can't make video calls through the app.
On the consumer side of its business, Comcast launched a Skype product on Xfinity, which offers video calling through the TV, in May 2012. That product relies on a camera and adaptor box connected to digital set-tops.
Comcast has also invested in videoconferencing technology. In October 2012, its Comcast Ventures unit and Canadian MSO Rogers Communications (NYSE: RCI) joined a $15 million financing round in Menlo Park, Calif.-based Telly Labs, which developed a telyHD video calling system.
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Comcast, Rogers invest $15M in HD video conferencing provider Tely Labs
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Article updated on Sept. 20, 2013, to note that video calls can't be placed through the VoiceEdge apps developed for iPhone and Android phones.