Comcast goes down in Oregon after car hits utility pole

Comcast Center headquarters in Philadelphia. Image: Comcast
Comcast said the extent of the damage required that it make more than 1,500 fiber-optic splices.

Around 30,000 Comcast customers in and around Corvallis, Oregon, lost service Saturday evening when a car struck a utility pole.

Comcast spokeswoman Amy Keiter said the cable operator had service restored by 6 p.m. Sunday, about 23 hours after the fiery crash on Highway 99W. 

"The fire melted our primary fiber-optic  feeder line into the city of Corvallis," Keiter told FierceCable in an email. "We had a repair team on site almost immediately to assess the situation and effect repairs. 

"Our VP of Engineering, who was at the scene of the outage, explained to me that the extent of the damage required that we make more than 1,500 fiber-optic splices, which is a time-consuming process (each strand is about the width of a human hair). All service was restored to all residential and business customers by dinnertime yesterday," she added.

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Local paper the Corvallis Gazette-Times was the first to report on the accident and subsequent interruptions. Power for local residents wasn’t restored until 9 a.m. Sunday.

Happily, the driver of the car that hit the pole was reportedly uninjured.