The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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Smarter Customer Engagement

Whitepaper | Sponsored By: Openet

Customers have more choice than ever when it comes to using communications and digital services. Operators want to get as large apiece of a customer's digital spend as possible. To do so they need to examine how they are engaging with their customers and review if they have the systems in place that will drive personalized and relevant customer engagement. Learn More and Download Today!

7 Questions You Must Answer to Deliver Live-to-VOD Services

Whitepaper | Sponsored by: Vantrix

Read this concise eBook to quickly learn which technologies are critical for profitable live-to-VOD multiscreen implementations, and how TV operators can reduce costs and increase flexibility by changing the way they deliver the innovative live-to-VOD features that today’s subscribers love. Download today!

Carrier SDN: Service Provider Per-spectives, Transition Strategies & Use Cases 2014

Whitepaper | Presented by: Cisco

This report continues the time-tested Heavy Reading multi-client research methodology of combining a Web survey of service pro-vider executives with one-on-one, in-depth interviews with leading SDN adopters. Download today!