News

Comcast, TWC lag behind in latest J.D. Power customer satisfaction survey

The Nos. 1 and 2 cable companies in the U.S., Comcast and Time Warner Cable, ranked near the bottom in a survey conducted by J.D. Power, which polled consumers on their general satisfaction with video, Internet and phone services.

Apps update: Verizon adds 10 channels to FiOS TV platform, while WatchABC enhances its offering

Verizon has added 10 channels to its FiOS TV mobile app, giving subscribers the ability to stream networks including Fox Sports 1, HBO Latino and Showtime Family Zone on mobile devices.

Analysts: AT&T-DirecTV deal benefiting from Comcast-TWC heat

With regulators and the public focused on the proposed merger of the Nos. 1 and 2 cable companies, a preliminary deal combining the biggest phone company in the U.S. with the top satellite TV provider is flying under the regulatory radar.

In pictures: A look at the Comcast Media Center

When and if the apocalypse comes, the Comcast Media Center in Centennial, Colo., just outside Denver, will likely still be shooting, producing, originating, uplinking and storing high-definition video for cable television.

Suddenlink threatens blackout of Viacom channels

Suddenlink is threatening to pull Viacom channels off its program guide on Oct. 1 if it can't get the terms it wants a licensing renewal deal.

Comcast taps product exec Herrin to fill new customer service SVP role

Looking to shake a reputation for being too focused on technology innovation and not enough on general subscriber experience, Comcast has created a new executive role, senior VP of customer service.

Roku's content partners accuse service of 'acting like a cable company'

Now that they've built substantial audiences, Roku's more successful content publishers are apparently shocked--shocked!--that the OTT service is getting more aggressive in its demand for revenue-sharing.

Discovery reveals details of Hub relaunch, puts Henry Schleiff in charge

Discovery Communications has revealed the basics of its rebranding plan for The Hub, the erstwhile kids channel it jointly launched with Hasbro in 2010. Rebranded as Discovery Family Channel, Discovery will take oversight of the channel, shifting its ownership stake from 40-60 to 60-40.

Comcast set to 'decommission' SVOD service Streampix

Comcast has quietly revealed that it plans to pull the plug on Streampix, the subscription video on demand service it launched in May 2012 to compete with Netflix.

Pac-12 commissioner: RSN will get carriage on DirecTV if AT&T buyout approved

The Pac-12 Networks will finally arrive on the program guides of DirecTV if AT&T's proposed acquisition of the satellite service passes regulatory muster.

SCTE Cable-Tec Expo attendance down 7 percent to 9,100

Despite the ubiquitous presence of fast-emerging technologies such as DOCSIS 3.1, Wi-Fi hotspots and 4K, the SCTE saw a 7 percent drop in attendance for its annual Cable-Tec Expo conference, held Sept. 22-25 in Denver.

DirecTV shareholders sign off on AT&T buyout by big margin

DirecTV shareholders are more than okay with the proposed buyout of the company by AT&T. The satellite operator said Thursday that shareholders overwhelmingly approved the merger, with 99 percent voting in favor on a base representing 77 percent of all outstanding company shares.

The 'Energy 2020' challenge: Getting the cable business to look at its power bill in 5 years

I came into Wednesday's SCTE "Energy 2020" panel primed for engagement. Laid out in detail in an amply-attended afternoon panel featuring all the various program committee heads, it seemed like an excellent idea. But will it be a game-changer for the cable industry?

40% of consumers under 40 watch TV on their smartphone every week, report says

The number of consumers that are using tablets and smartphones to watch TV is escalating. According to a study by Altman Vilandrie & Company, the percentage of tablet users watching TV or movies on tablets weekly jumped from 17 percent in 2013 to 26 percent. In addition, 40 percent of consumers under age 35 watch TV or movies on their smartphones every week.

Studies: YouTube is the biggest online platform for linear TV, and cable beats broadcast

Separate studies reveal that Google-owned YouTube is the primary platform for viewing traditional television content online. And when they turn to YouTube to find TV content, viewers prefer cable network programming over broadcast shows by a wide margin.

DirecTV unleashes secret marketing weapon: Rob Lowe

DirecTV has for several years received critical acclaim in the ad world for funny TV commercials lampooning how life supposedly gets worse when you have cable ... and, of course, better when you switch to satellite-based video services. Now, the company is plying a little celebrity to the marketing mix.

Comcast to test Arris modems with RDK software stacks in Q4

Originally developed by a consortium of top cable operators just for set-top boxes, the Reference Design Kit is now moving into the broadband realm. Arris has announced that it is working with Comcast to integrate the open-source software stack into cable modems.

Cablevision sues Brooklyn local CWA for accusing it of racism

The battle between Cablevision and its unionized Brooklyn workers continued to escalate Wednesday, with the cable company suing the Communications Workers of America Local 1109 in New York Supreme Court.

Comcast says merger foes guided by self-interest, not consumer benefit

Comcast filed a rebuttal totaling 337 pages to the FCC, accusing opponents of its proposed acquisition of Time Warner Cable of using their voice in the regulatory process to "extort" business advantages.

aioTV scores patent for unified guide that merges OTT and cable content

Middleware startup aioTV was awarded a patent from the U.S. Patent and Trademark Office that the company said covers, among other things, the method for culling together video channels from multiple different sources, such as OTT, cable and broadcast content. AoiTV currently offers a unified guide that distributors could use to launch virtual pay TV services or to add online video products to their current offerings.