Talk about a non-cents bill. A customer reports to Gizmodo Australia that Comcast (Nasdaq: CMCSA [1]) has threatened to disconnect service unless it receives a payment in the amount of $0.00. That's right; this bill makes no cents.
The Australian site is carrying a copy of the bill [2]--with the name of the subscriber blacked out to protect the penniless. It describes a $0.00 amount past due and a $0.00 current balance and warns: "To avoid interruption of your service, please pay $0.00. As your account is currently delinquent, your Digital Voice, High-speed Internet and Cable services may be subject to interruption."
For more:
- see this story [2]
Related articles:
Customer satisfaction on the rise for cable services [3]
Customer service vexes traditional cable as competing technologies crowd in [4]
Links:
[1] http://finance.yahoo.com/q?s=CMCSA
[2] http://www.gizmodo.com.au/2010/07/comcast-to-customer-pay-us-0-00-or-well-cancel-your-service/
[3] http://www.fiercecable.com/story/customer-satisfaction-rise-cable-services/2010-05-18
[4] http://www.fiercecable.com/story/customer-service-vexes-traditional-cable-competing-technologies-crowd/2010-06-07