As the saying goes, knowledge is power, and the same can be said when a technician is installing a broadband connection at a customer's location.
Frontier is looking to drive more customers to higher broadband speeds by bundling the Nest Learning Thermostat with their service. Users that upgrade their speeds can get the Nest Learning Thermostat for $99, whether they're new or existing Frontier customers.
After coming off a union strike that posed several challenges for the telco, FairPoint Communications is considering its future as a telco and part of that story could include some kind of merger or acquisition with another telco or other company, CEO Paul Sunu told investors during the company's first-quarter earnings call.
Frontier Communications sees a large opportunity to drive more of its residential broadband users--the majority of which are still on a low-speed 6 Mbps connection--to the higher speeds that it's making available across its network footprint.
Hawaiian Telcom may still be a nascent player in the TV space, but like its larger incumbent telco brothers AT&T and CenturyLink, it is finding that its TV service is producing two benefits: reducing churn and driving up broadband attachment rates.
The digital divide is being sliced in two Western states where a rural telecommunications provider, Nemont Telephone Cooperative of Scobey, Mont., and the city of Santa Fe, N.M., have taken it upon themselves to fill the gap between narrowband and broadband.
Verizon has been adamant that it has no plans to expand FiOS service outside of the areas where it has established agreements with local communities, but that's not stopping the Communications Workers of America (CWA) from launching a campaign called "Where's My FiOS?" to bring the service to more cities.
AT&T continues to increase the penetration of its U-verse speed tiers, announcing that it is offering the 75 Mbps service tier in parts of another six markets.
Telus notified broadband consumers that beginning March 30 they will be penalized if they surpass their monthly Internet data allowance of 50 GB per month. This development indicates that Canada's incumbent telcos are starting to adopt a usage-based billing system similar to what is emerging in the United States.
Frontier Communications enhanced its video service capabilities when it purchased AT&T's Connecticut operations, a deal that gave it the telco's U-verse platform, but for now the telco has no immediate plans to expand it into new markets anytime soon.