CHICAGO- While not conceding that its poor customer service reputation damned its $45 billion bid to acquire Time Warner Cable with federal regulators, Comcast pledged to spend $300 million and hire 5,500 new workers to bolster its customer service acumen.
CHICAGO--Comcast Chairman and CEO Brian Roberts used his portion of Tuesday's keynote address at the INTX convention here to introduce--as explosively as possible--the company's highly anticipated Xfinity voice remote.
Speculation about the next round of consolidation in the cable industry is well underway, and the question becomes how other new tie-ups between the major cable MSOs could potentially alter the cable industry's broader Wi-Fi service strategy.
Now that Comcast and Time Warner Cable are no longer merging, speculation has turned to other cable deals, including the possibility of Charter Communications acquiring Time Warner Cable. Will industry consolidation impact cable companies' burgeoning Wi-Fi efforts? Special report.
CHICAGO--Cisco today unveiled its new cBR-8 Evolved Converged Cable Access Platform (CCAP) product, noting that Comcast is among the cable operators now deploying the box into its network.
The wheel of fortune continues to spin in the cable operator consolidation game, and that could impact cable operators' Wi-Fi services. What strategies are operators like Charter, Time Warner Cable, Comcast and Cox Communications employing to build their Wi-Fi castles?
After 14 months of lobbying federal, state and municipal government officials, running ads and shuffling stacks of paperwork to the FCC, Comcast revealed to investors that its entire tab for its failed acquisition of Time Warner Cable comes to around $336 million.
The Mayweather-Pacquiao match may have been one of the biggest pay-per-view boxing events in decades, but technical problems caused major disruptions for viewers trying to tune in.
Comcast held the line in the first quarter of 2015, reporting a 2.6 percent revenue increase year over year to $17.85 billion despite the roller-coaster ride surrounding its failed merger with Time Warner Cable. But its subscriber numbers tell a tale of the cord-cutting tape, as the cable operator added 407,000 high-speed Internet customers but watched its video subscribers continue to decline.
Comcast is set to deploy a 2 Gbps fiber-to-the-home (FTTH) broadband product in Chattanooga, Tenn., to 200,000 customers in June, directly competing with fiber services provided by not only AT&T but also municipal utility EPB.