Calling the relationship between cable providers and their customers a "soup of misery," a management consulting firm says subscriber dissatisfaction with cable service has reached an all-time high, with 53 percent of surveyed consumers saying they'd ditch their service if they had more choices.
AT&T and Comcast are among a growing group of service providers that are looking for revenue streams in the home automation market by adding connectivity and features to their routers that are traditionally used for broadband data and video services.
A third party research and measurement company has validated the meter Comcast uses to measure the data usage of its ISP customers.
Comcast Business continues to expand the reach of its on-net fiber and the latest extension into Valley Business Park in Pleasanton, Calif., is another example of that trend.
Time Warner Cable is simply demanding too much licensing money for its new SportsNet LA regional sports channel, and a lynchpin deal with DirecTV likely won't occur during the initial focal point of the new outlet, the 2014 Dodgers baseball season.
With much of the attention on the Comcast-Time Warner Cable merger centered on how it will affect the consumer video and broadband segments, it's easy to overlook its influence on the business services market.
Cincinnati Bell's CEO Ted Torbeck told investors that the telco will continue to focus on transforming itself into a fiber-based broadband company, with plans to spend between $80 million to $85 million on rolling out fiber to the home (FTTH) throughout Cincinnati.
Comcast is providing its business customers with something many of its residential customers already have--a dual-signal gateway--and simultaneously boosting its own public Wi-Fi footprint as part of the launch of what it said is the nation's first business-grade wireless gateway service with an integrated Cisco modem that includes both private and public Wi-Fi SSIDs.
Comcast is providing its business customers with something many of its residential customers already have--a dual-signal gateway--and simultaneously boosting its own public Wi-Fi footprint.
While his company is well aware that a newly combined Comcast-Time Warner Cable could have a competitive impact on its markets, Jeff Gardner, CEO of hybrid telco/CLEC Windstream says he's not concerned that the large conglomerate will significantly affect Windstream's primary large multi-site commercial sector.