mdocs recently signed a deal with social analytics firm Attensity which could allow companies such as Comcast and DirecTV to respond to customer service complaints posted on Twitter by analyzing billing records, executives told FierceCable Tuesday.
While many industry observers have expected that it would be several years before pay TV providers could deliver programming in the new 4K Ultra HD format, Comcast is running a demonstration here at The Cable Show this week that shows how it could stream Ultra HD programming to subscribers by installing PCs at cable headend facilities.
Home networking technology vendor Entropic said Thursday that it acquired mixed-signal semiconductor company Mobius Semiconductor for $13 million in cash.
DirecTV said it plans to begin offering subscribers a home security service early next year, using a platform from its acquisition of Langhorne, Pa.-based LifeShield.
The auction for Hulu is said to have attracted at least three bids in excess of $1 billion, according to a report in Reuters. The new, higher bids could finally lead to a sale of part or all of the site, which has teetered on the verge of a major liquidity event such as a sale or initial public offering for years.
One month after announcing the launch of his own research firm, Moffett Research founder Craig Moffett gave Charter Communications a buy rating on Monday.
Comcast said Wednesday that it added voice controls to its X1 Remote app for Apple's iPhone, giving subscribers the ability to change channels and search for TV shows and movies by speaking commands into their smartphones.
DirecTV will be able to offer subscribers exclusive interactive programming from four PGA golf events under a deal it announced Monday with the PGA Tour.
Wireless infrastructure provider Goodman Networks is expanding into the pay TV business, striking a deal to buy DirecTV installer Multiband Corp. for $116 million in cash.
Customers are satisfied with the pay TV product, but they are still unhappy with how they interface with the pay TV provider--on their websites or via their call centers. Why won't providers invest more into these key areas of their service?