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Frontier Communications

Latest Headlines

Latest Headlines

Frontier's installation follies make unhappy customers fair game for Charter, Bright House

Frontier's challenging integration process of the Verizon wireline assets it purchased in California, Florida and Texas has had a negative effect on new broadband subscribers-- and cable operators like Charter Communications are lining up to capture those customers.

Frontier eyes 100-300 Mbps broadband over newly acquired copper networks

Frontier Communications is keen on making the most out of the broadband markets it acquired from Verizon by offering higher speeds, particularly in areas where copper networks-- and slow 7 Mbps speeds-- currently dominate.

Frontier redirects attention to Verizon cutover's bright spot, San Antonio

Frontier Communications' issues in the three wireline markets it entered through its purchase of Verizon's wireline assets in Texas, California and Florida are well documented, but its 46,000 customers in San Antonio aren't seeing much of an effect. That bright spot is one the telco is anxious to highlight in its latest update.

Frontier issues mea culpa to Dallas-Fort Worth customers, outlines improvement plan

Frontier Communications has hatched a strategy to alleviate service issues in Dallas-Fort Worth under which customers have been suffering since the telco took over Verizon's wireline facilities in Texas in April.

Frontier lays out action plan to alleviate Florida customer pains

Frontier Communications has put together an action plan to remedy service issues in Florida that appeared following its acquisition and cutover of Verizon's wireline properties in the state.

Florida attorney general confronts Frontier over service issues

Frontier Communications is being taken to task by Florida regulators over network issues associated with its acquisition of Verizon's properties. The state's Attorney General Pan Bondi has asked the telco in a letter to remedy network problems and issue refunds to all consumers affected during the transition period.

AT&T, Consolidated, Verizon put to the test on network latency, throughput, availability

How do top U.S. carriers including AT&T, Verizon and Consolidated Communications compare when it comes to wireline network latency, throughput and availability? These three factors have a direct impact on how well operators serve businesses and consumers, making it important for customers to know what they're getting.

Frontier faces California assembly hearing over ongoing network issues

Frontier Communications is facing heat from California state lawmakers, who are calling for a speedy resolution to a month of ongoing network issues.

Frontier cites opposition of Charter-TWC deal as it looks to get Minnesota video franchise

Frontier is voicing its opposition of Charter Communications' purchases of Time Warner Cable and Bright House Networks to the FCC following Charter's move to block Frontier's pursuit of a video franchise agreement in Minnesota.

Frontier loses 10,300 video customers in Q1

Frontier Communications reported the loss of 10,300 video customers in the first quarter, including 6,700 satellite video customers. This loss was wider than the fourth quarter net reduction of 5,800 video customers, including a reduction of 5,400 satellite video customers. Frontier ended the quarter with a total of 543,400 video customers.
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