special report

  • DSTAC, CableCard, pay-TV apps and the future of the cable industry's $20B set-top business

    Federal regulators have worked for decades to come up with ways to remove the cable industry's lock on the set-top box. The goal, they argue, is to give customers the option to purchase whatever set-top they want, rather than leasing the one from their cable operator. And, according to a Congressional estimate, those actions could eliminate $20 billion per year in profits from cable operators' bottom lines. But as those in the cable industry explain, the issue is far more complicated than it initially appears.

TWC's Meeks tapped to lead business services for 'New Charter'

Phil Meeks will serve as executive VP and president of Business Enterprises Services for the so-called New Charter

Time Warner Cable commercial services head Phil Meeks will serve as executive VP and president of Business Enterprises Services for the so-called "New Charter," if and when Charter Communications' proposed purchase of TWC and Bright House Networks closes.

Charter getting pressure from NY state regulators to build 1-gig networks

New York regulators are using the occasion of Charter Communication's proposal to buy Time Warner Cable and Bright House Network to suggest that the MSO build out a 1 Gbps-capable last-mile network in the state.

Sling TV continues to bulk up on sports, adds Campus Insiders

Dish's over-the-top pay-TV service, Sling TV, has announced the addition of Campus Insider to its $5-a-month "Sports Extra" add-on package.

Sen. Schumer tells FCC to leave 'exclusivity' rules alone amid retrans reform

Senator Chuck Schumer (D-N.Y.) fired off a letter to FCC Commissioner Tom Wheeler, arguing that the agency not move forward with a vote to end broadcast exclusivity rules as it embarks on a wider reform of retransmission licensing.

TWC launches customer service charm campaign; starts with new tech-tracking feature

Following the lead of its larger industry peer, Comcast, Time Warner Cable is launching an initiative to improve its poor customer-service reputation.


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The formal interview had taken place hours before, and as is their custom occasionally, the team at Electronic Art's studio in Toronto had decided to go to a nearby watering hole for a drink, and asked the candidate to join them. That's when someone who had seemed like a promising potential hire started to look a lot different.


AT&T's proposed fixed wireless local loop (WLL) service would require installations of network gear at cell sites and in customers' homes, but AT&T is not sure that the technology will pan out as a replacement for fixed broadband service.