Charter Communications technician mugged on service call in East St. Louis

Police are still searching for three gunmen who robbed a field technician working for Charter Communications (Nasdaq: CHTR) in East St. Louis on Tuesday as he left a residence following a service call.

The technician, who is employed by Charter contractor Advanced Communications Incorporated, was struck in the head with a gun and forced to the ground, and had two mobile phones and a wallet stolen, East St. Louis Police Chief Michael Floore told the Belleville News-Democrat.

Police said the technician was treated at a local hospital on Tuesday and released that day. "I understand the young man, who is a Charter service partner working with ACI, is doing fine. The situation that occurred is upsetting, and we are thankful he is safe and has been released from the hospital," Charter spokesman John Miller told FierceCable on Friday.

The robbery comes less than one month after a UPS driver was kidnapped and robbed in East St. Louis.

Miller said Charter gives field personnel "the option of declining a job if they feel the area is unsafe." He said the company also assigns crews to work in pairs to increase their safety.

For more:
Belleville News-Democrat has this story
- CBS affiliate KMOX-TV has this story

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