DirecTV suffers major outages with local broadcast TV lineup
DirecTV (Nasdaq: DTV) said Monday morning that it had resolved a technical glitch which saw subscribers in several major markets lose access to local broadcast TV channels, including customers in New York, Colorado, Pennsylvania, Arkansas, Alabama, Illinois and Maine.
"We were experiencing broadcasting issues in many areas for local channels, however, it has now been resolved," DirecTV posted on a Twitter account it uses to handle customer service issues.
DirecTV spokesman Robert Mercer told FierceCable Monday afternoon that the outage lasted for 50 minutes, and that it impacted its local channel lineup in about 40 markets. "The cause was related to a network router at our broadcast center. It has been fixed, and no further problems are expected," he added.
The outage left thousands of DirecTV subscribers unable to watch NFL games on local CBS and Fox stations. DirecTV, which has exclusive rights to the NFL Sunday Ticket package, has also suffered technical glitches in the last three weeks that impacted the streaming video version of the product it offers to subscribers who take its NFL Sunday Ticket Max service.
Dish blames outage on 'human error'
Glitch sacks DirecTV NFL Sunday Ticket mobile and PS3 users
Major outage hits Dish Network
Dish leaves subscribers in dark over HD service outage
Cox grapples with email outage
Cox Business suffers major phone outage
Article updated on Sept. 30, to include statement from DirecTV about the source of the outage, and the number of markets impacted.