For more than a decade, Time Warner Cable, Charter Communications and other major MSOs have focused the bulk of their marketing efforts on selling triple-plays of subscription video, Internet and phone service to subscribers for about $90 monthly. But with demand for high-speed service outpacing sales of the industry's core pay TV product--and data generating higher profit margins than video because of rising programming costs--more cable MSOs are beginning to tout broadband only options.
While traditional cable operators--namely Time Warner Cable, Charter and Cablevision--have spent years trying to lure subscribers with triple-play voice, video and data bundles, they are increasingly finding the best recipe is one that includes a broadband-only option.
Cablevision recruited an industry outsider to run its customer service operations, naming former FreshDirect executive Frank Mansour EVP of customer service.
TiVo is beginning to offer new content recommendations called "What to Watch Now" to users with its iPad app, and it plans to add the system to its Premiere DVR by the end of the year.
Commenting that he's "not a big believer in the quad play," Gregg Siebert, CFO of Cablevision, said the cable company abandoned the notion of marketing a smartphone that would leverage cellular networks as well Cablevision's network of 80,000 hotspots.
Cablevision has dropped the idea of using its extensive Wi-Fi network to develop a mobile phone product that would rely on Wi-Fi and cellular networks, CFO Gregg Seibert said Wednesday.
Cablevision is close to wrapping up negotiations that will allow it to deploy Wi-Fi service on commuter trains in New York, New Jersey and Connecticut
Four years after pitching the idea of installing Wi-Fi service on trains used by commuters in New York, New Jersey and Connecticut, Cablevision executives said Thursday that the MSO is closer to making it a reality.
Cablevision posted a net loss of $16.6 million for the first quarter as its profits were drained by subscriber losses, decreased revenue and increased spending on customer premise equipment.
Charter Communications would consider buying more cable systems following the $1.63 billion deal it struck with Cablevision in February to acquire that company's Optimum West division, CEO Tom Rutledge said Tuesday.