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Comcast

Latest Headlines

Latest Headlines

Comcast Business strikes sports deal, enables Pony Baseball to stream its World Series

As media business deals go, it's not as big as securing broadcast rights to Major League Baseball for NBCUniversal. But for Comcast's fast-growing business services division, helping Pony youth baseball stream its annual World Series Tournament isn't bad PR.

Fast Wi-Fi, nifty interfaces are nice, Comcast, but customers clearly want better manners

Time Warner Cable has finally stopped sending me direct-mail come-ons, with Comcast trying to buy the company and get the combined video subscriber girth into regulatory fighting shape (i.e. 30 million subscribers or less). But for several years, TWC spent--gosh, I don't know, hundreds--on postage and mailers alone, courting me to become a triple-play subscriber. This was after they had me locked up, but failed to close the deal out.

Comcast expands X1 eligibility as it seeks to further accelerate deployment

Comcast is looking to more aggressively accelerate deployment of its next-generation X1 video platform amid an early performance that has seen marked decreases in churn and significant upticks in VOD transactions and DVR usage compared to legacy platforms.

Comcast COO: Customer retention rep recording was 'painful to listen to'

A week after one of his company's customer retention reps was caught in a virally distributed audio recording repeatedly refusing a service-cancellation request, Comcast COO Dave Watson sent a memo to company employees, essentially blaming the gaffe on company training.

New 'Comcast Labs' feature lets X1 users beta-test new products

Comcast has launched a new feature for its X1 set-top boxes that lets subscribers beta test new products before they're deployed.

Comcast posts strong Q2 with $16.8B in revenue, delivers best cable subscriber data in six years

Comcast reported strong second quarter earnings, driven by its cable network performance, as well as some of its best cable communications numbers in six years.

Comcast signs on to carry the SEC Network

Proving that a regional sports network can still obtain major carriage agreements, as long as it has the right audience and the right leverage, the Disney-backed SEC Network will launch nationally on Comcast when it debuts August 14.

Net neutrality: Cohen says Comcast not 'degrading' content, Netflix tells FCC to classify ISPs as utility

In the busiest week yet for the FCC's ongoing revaluation of net neutrality policy, Comcast executive VP David Cohen told a Senate hearing that his company was not "blocking or degrading" video content on its network, and that Comcast would remain beholden to the FCC's net neutrality policy as a condition of its NBCUniversal acquisition approval in 2010.

Comcast apologizes after service call gets 4M viral listens, exposes customer retention policies

Comcast has issued a public apology in the wake of an embarrassing, virally distributed incident involving one of its customer retention representatives.

Comcast and TiVo developing retail set-top platform without CableCARD

Comcast and TiVo are working on a new two-way solution that would enable the pay TV service's subscribers to access the full range of their Xfinity service on a TiVo set-top box purchased at retail, all without a CableCARD.