Customers are satisfied with the pay TV product, but they are still unhappy with how they interface with the pay TV provider--on their websites or via their call centers. Why won't providers invest more into these key areas of their service?
Verizon's FiOS TV was the top ranked subscription TV service in the annual American Customer Satisfaction Index released Tuesday, while Charter Communications generated the most improvement compared to last year's survey.
More potential bidders have emerged for Hulu, and incumbent pay-TV distributors are now said to be among those interested in the online video company.
While no cable operators or satellite TV providers have begun transmitting programming in Ultra HD format, that's not stopping Sony Electronics from kicking off a marketing campaign for its new line of 4K Ultra HD TVs.
Both DirecTV and Time Warner Cable are considering bids to acquire Hulu, according to reports from Bloomberg.
A new broadband Internet satellite that ViaSat plans to launch in 2016 could help DirecTV and Dish Network market high-speed services to rural subscribers.
DirecTV updated its app for Apple's iPhone this week to allow subscribers to use voice commands to change channels and search for content.
Comcast said it struck a deal with Raymond Management Company to wire seven of its hotels in Illinois and Michigan with its Comcast Business Ethernet and HDTV programming service.
DirecTV has quietly rebranded a product that lets subscribers transfer programs stored on DVRs to laptops and Apple's iPad and iPhone as 'GenieGO.'
While a free preview for the new ABC Now app that launches Tuesday will allow any viewer in New York or Philadelphia to stream live video, subscribers of Time Warner Cable, DirecTV and Dish Network may not be able to use the app after the preview ends on June 30.